ABOUT LAZADA

Launched in 2012, Lazada is the number-one online shopping and selling destination in Southeast Asia – present in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam. As the pioneer of the eCommerce ecosystem in the Southeast Asia, Lazada has 155,000 sellers and 3,000 brands serving 560 million consumers in the region through its marketplace platform, supported by a wide range of tailored marketing, data and service solutions. With 300 million SKUs available, Lazada offers the widest range of products in categories from consumer electronics to household goods, toys, fashion, sports equipment and groceries. Focused on delivering an excellent customer experience, it offers multiple payment methods including cash-on-delivery, comprehensive customer care and hassle-free returns through its own first and last mile delivery arm supported by approximately 100 logistics partners. Lazada Group is majority owned by Alibaba Group Holding Limited (NYSE: BABA). 

Navigation & Interface

So how do you buy from LAZADA? You can order through two different routes. If you already know what you are buying, simply type the product at the search bar and watch as the list of items that you searched for appear. But if you are one to browse first and see what the proper products are available, you can use the different tabs and menus on the website and app’s interface to see the deals and other relevant items available at LAZADA. Once done choosing and browsing, you can “add the items to your cart”, select the number of items you want, and “checkout” to see your order summary. Put in your email address, your voucher code, and other necessary details on the website, as well as how you want to pay for your products. Finally, click the orange box to place your order, and LAZADA will do the rest.

Payment Options

For the longest time, LAZADA has pioneered Cash on Delivery as one of the biggest contributions of the group’s success. By ordering and being able to pay upon delivery, you get the best items possible from the group, all at the best prices as well. Today, LAZADA also gives you other payment options to make things more convenient. GCash, PayMaya, and cards are very well welcome in the website. Aside from these, the established LAZADA Wallet system offers you more effortless convenience for paying for the top items, while also allowing customers to get more deals and discounts off their ordered products through this option. Explore the many payment options of LAZADA and see which suit your convenience.

Nationwide Shipping

Effortless Shopping has always been synonymous with LAZADA in the Philippines. After all, this brand offers top Nationwide Shipping your ordered items on your doorstep and provides cash on delivery options for you. Aside from the services that this group provides for their customers, the top online shopping group is also home to a large catalogue of quality products and top items coming from trusted brands and exclusive items that are Fulfilled by LAZADA. If you are lucky, you may even go for the big sales and have an advantage in shopping effortlessly, when you get free shipping options with some of the items of your choosing.

Returns

As with any top groups in the online shopping industry, LAZADA values customer service and aftersales. After all, the relationship between the group and its customers is vital for the success and continued quality services that they bring. Among these includes the reliable return and refunds system incorporated by the group. Returning damaged or defective items from the sellers is now made simpler through LBC, while progress with the refunds is done efficiently when partnered with LazWallet. Today, Effortless Shopping in the Philippines is progressing even through customer-centric services.

Product Range

The online shopping group boasts one of the largest catalogues of items in the Philippines, with items from different the most popular and reliable brands, and are grouped into categories that are being sold in the website and the app. With hundreds of brands affiliated with the e-commerce groups and more products Fulfilled by LAZADA, you can expect to see a lot of items, ranging from computers and laptops, to mobile phones and tablets, to toys, to clothes and fashion accessories, and even home appliances and accessories for the house. These extensive libraries of items are sold and delivered by the group to your doorstep, fulfilling the Effortless Shopping mindset that the brand has put into their service. You can also choose from the vast options offered by LazMall, which supports the top and exclusive sellers in the country today.

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